About The Outside Clinic

The Outside Clinic is the UK’s leading and longest established home-visiting Optician and hearing specialist. We are a privately owned company with our Head Office based in Swindon, Wiltshire. We have been privileged to provide ‘at home’ sight and hearing care within the community for nearly 30 years.

Originally founded in 1987 by a small team of Opticians, we have now grown into an organisation over 300 dedicated health care professionals and support personnel, based at our head office in Swindon, and all over England, Scotland and Wales.

Following numerous requests from our patients, in 2009 we introduced our ‘at home’ hearing services, this is proving to be a very welcome addition to our optical home visiting services.

Fully qualified health care professionals

Both the company and our individual Optometrists and Dispensing Opticians are registered with the GOC (General Optical Council). We also have contracts with NHS England Area Teams to provide General Ophthalmic Services (GOS) throughout mainland UK.

We and our Audiologists and HADs are registered with BSHAA (British Society of Hearing Aid Audiologists), BHTA (British Healthcare Trades Association) and HCPC (Health and Care Professions Council) to provide private and NHS hearing services. By being members of the BHTA we have the stamp of approval of the TSI (Trading Standards Institute) for our hearing care provision.

All our ‘home visiting’ staff are trained and have a Disclosure Certificate through the Disclosure and Barring Service (Formerly the CRB). All of our Optometrists, Dispensing Opticians and Audiologists are fully qualified and registered.

Serving the elderly

All our professionals are recruited for their suitability and given additional training to work in a domiciliary environment where having empathy for elderly or vulnerable people  is most important. All our practitioners, clinicians and supporting optical staff are checked against the following national register:

  •  DBS Disclosure and Barring Service (Formerly the CRB)
  • Independent Safeguarding Authority (ISA) barred Adults List

We are members of the following organisations: 

  • FODO (Federation of Ophthalmic and Dispensing Opticians)
  • BSHAA (British Society of Hearing Aid Audiologists)
  • NCHA (National Community Hearing Association)

All our qualified practitioners are encouraged to be members of either the AOP (Association of Optometrists) aop.org.uk or ABDO (Association of British Dispensing Opticians) abdo.org.uk. These organisations provide fantastic support over and above that of our own Professional Services Department.

No compromise

When you book an eye test or hearing test in your own home, you will receive as thorough and complete a service as you would experience in a local high street Optician or Audiologist practice. The benefits for you are that your test will be carried out in familiar surroundings without the difficulty of having to get to their premises.

Patient standards

We are pleased to introduce our new Patient Standards which have been developed to help all of us consistently deliver this experience to every one of our patients, every day and by living up to these standards we can deliver more than just a high quality patient experience. For more information click here

Huge range of spectacle frames

We offer a very extensive range of spectacle frames including Memory Metal, Hypoallergenic Stainless Steel and Titanium, Rimless and a designer range.
You can have your frames fitted with single vision, bifocal or varifocal lenses. We supply all leading brands as well as modern high index  (thinner and lighter) and aspheric  (flatter) lenses.  We will recommend which combinations will be most suitable for your vision and comfort.  Some of our spectacles are completely free for those who are eligible on the NHS; private prices start at £49.45 for frames complete with single vision lenses.

New spectacles are personally delivered and fitted by our dispensing team, which is all included in the price.

A wide choice of hearing aids

Hearing aid design has developed significantly and there is now a huge array of different types available. We will bring many different models along to show you and explain the differences and benefits of each type.
Today’s hearing aids are extremely comfortable and offer unparalleled clarity of hearing. They include Behind The Ear Aids, (BTE). Over the Ear aids (OTE), In The Ear aids (ITE) and In Canal aids. Wireless technology, digital technology and directional microphones will all be explained.

Free ongoing aftercare

We offer a full no-quibble guarantee, a free helpline plus a year-round aftercare service with all spectacles and hearing aids supplied and fitted by The Outside Clinic – the UK’s leading and longest established home-visiting Opticians and Audiologists.

Call us on freephone 0800 854477 if you need further information and advice.