News post

Professional services team wins leading industry award

By managing director, Richard Gibson.

At OutsideClinic, we love to celebrate our people. And it’s great when others do too. So, we’re understandably proud to share the news that our professional services team was one of the big winners at the recent Home Care Awards.

The awards, which took place as part of the Home Care Expo 2021, celebrate the very best in domiciliary care - with our talented team taking home the Professional Services Award.

Our professional services team received this award in recognition of the crucial role they play in providing an unrivalled level of clinical and administrative support to our optometrists and audiologists, enabling them to deliver clinically-excellent eye and hearing care in the homes of thousands of patients every week.

Expertly led by our director of professional services, Nick Wingate (pictured left), the team has been fundamental to the growth of our business, with a 50% increase in demand for our domiciliary services in 2021. We’ve delivered over 100,000 patient appointments over the last 12 months and we expect this number to increase significantly in the coming years, fuelled by an ageing population that increasingly desires access to high-quality, convenient health care from the comfort of their own homes.

We are proud to have such comprehensive professional service support. Not only does our team provide peer support to help our optometrists and audiologists to deliver extraordinary patient care, but they also assist with our industry-leading clinical governance programme, ensuring our practitioners are able to continuously develop to become the very best they can possibly be.

Our optometrists and audiologists receive expert guidance and feedback through peer observations conducted by our experienced professional services field team, helping them to develop their skills and enhance their career. They also have access to a second opinion at any time, giving them complete confidence that they are always delivering excellent service and care.

In addition, our professional services team promptly actions urgent referrals meaning that the most vulnerable members of society get the optical and hearing care they need in a timely manner through the different referral pathways across the country. Such timely interventions can be crucial – and there have been many occasions, for example, when our optometrists have saved people’s sight as a result.

We know that excellence isn’t achieved by accident, and we’re continually investing in the development of our teams across the business as part of our mission to become the best place to work in optics and audiology.

We recently launched our pioneering employee wellbeing strategy to help every employee to reach their potential and thrive. And, alongside the best-in-class training and peer support, we offer our clinicians access to the very latest technology and unrivalled flexibility, including weekends and Christmas off.

If you’re interested in a career at the forefront of domiciliary care, you can learn more about our current job opportunities, as well as what it’s like to work at OutsideClinic, by visiting outsideclinic.co.uk/careers.

Myopia (Short-Sightedness): Signs, symptoms and treatments

Myopia (otherwise known as short-sightnedness) is one of the most common vision issues encountered in the UK. It is a refractive error, meaning it does not refract light properly.

Hyperopia (Long-Sightedness): Signs, symptoms and treatments

Hyperopia, or alternatively known as long-sightnedness, is one of the most common visual problems within the UK. It is a refractive error, meaning it does not refract light properly.

Understanding your eye test prescription and receipt

Unsure about the numbers on your prescription or receipt? Check out our guide to help you understand the essential information on your prescription.

Why do my ears itch with hearing aids?

It's normal to feel a bit of itchiness in the first few weeks of wearing new hearing aids. Just like getting used to a new pair of glasses, you're initially very aware of them resting on your nose.

Vision loss and dementia

Can dementia affect vision? Yes, dementia can affect vision, but it’s not always straightforward. Dementia, particularly Alzheimer’s disease, can lead to changes in the brain that affect how visual information is processed.

Vision loss after a stroke

A lot of the time, a stroke doesn’t actually affect the eyes, but more the part of the brain that affects vision. This means that the ability to see properly can be inconsistent, with some days being better than others.

Tracey regains clearer vision for crafting and bird watching

Over the years, Tracey had missed out on the small joys that once brought her happiness. "I used to enjoy making key rings, but I had to give it up." However following a visit from OutsideClinic, Tracey is excited to reconnect with family and enjoy bird watching again. It’s the little things that make all the difference.

Preventing falls in the elderly

About one in three adults aged 65 and older will experience a fall each year. (Source: NHS, “Falls - Prevention,” NHS UK.) OutsideClinic and Trinity Homecare are here to help families navigate these challenges.

10 best foods for eye health

A common question we see is that "Are there any foods that can help your vision" A short answer is no, there is nothing you can eat that will help increase your vision. However, there are certain foods you can look to in-corporate in your diet to help improve the health of your eyes. Included we have the all foods that will help aide this.

6 tips on how to make watching TV easier with low vision

From selecting the right TV and optimising your viewing setup to adjusting settings for better visibility and utilising supportive technologies like audio descriptions and voice-controlled remotes, we cover everything you need to make watching TV more accessible. Whether you're updating your equipment or adjusting your current setup, our advice is designed to help you see better and enjoy more.

Nystagmus: Causes, treatments, signs and symptoms

Nystagmus is an eye condition where the eyes make rhythmical, repetitive and uncontrollable movements. It can affect one or both eyes and often leads to visual disturbances.

Coloboma: What is it, affects on the eye, causes and blindness risks

Coloboma is a rare eye condition where normal tissue in or around the eye is missing from birth. It can affect one or both eyes and can involve different parts of the eye, such as the iris, retina, choroid, or optic nerve.

Request a home visit

We offer both eye and hearing tests - you will be invited to book both tests using this form.

Home eye test

Great news! We think you're entitled to an NHS funded eye examination in your own home.

While you aren't entitled to NHS funding, you can still benefit from our home eye test for the standard fee of £60. By clicking next and submitting a booking request you acknowledge that you understand a fee for a private test applies.

Home hearing test

Private

NHS

Don't know

Searching…

Patient details

Add another patient?

Contact details

Check appointment details and click the Complete Booking button

Thank you